Returns and Exchanges
HOW DO I MAKE A RETURN?
If you receive your order and aren't head over heels for it, you do have the opportunity to return the items you purchased.
- Items that are unworn and unwashed.
- Items must be received within 14 days of shipment date.
- Damaged items MUST be reported within 5 days of receiving the goods.
Please email us at firstname.lastname@example.org
Dots and Dash Boutique
LOST, STOLEN AND DAMAGED ITEMSDots and Dash is not responsible for lost, stolen or damaged items and recommend you send it back using an insured courier. We highly recommend you make sure you are provided with a tracking number or delivery confirmation and keep this for your records and possible for our reference.
HOW DO I CHANGE OR CANCEL MY ORDER?
If you need to make any changes to your order, please call us at 713-614-2874 immediately after making your purchase. We are open Monday-Thursday from 9:00 AM-5:00 Central Time. We apologize for any inconvenience and will do our best to assist you.